Privacy Policy For Our Water Restoration Company

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Welcome to Costa Mesa AquaTeam‘s Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, costamesawaterrestoration.com, or use our services.

Information We Collect

Personal Information

When you contact us or use our services, we may collect personal information, which includes:

  • Name
  • Address
  • Phone Number
  • Email Address
  • Payment Information

Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

  • IP Address
  • Browser Type
  • Operating System
  • Pages Visited
  • Time and Date of Visit

How We Use Your Information

Service Delivery

We use your personal information to:

  • Provide and manage our water damage restoration services.
  • Communicate with you about your service requests and inquiries.

Marketing

With your consent, we may use your information for marketing purposes, including:

  • Sending newsletters and promotional materials.
  • Informing you about new services or special offers.

Improvement of Services

We analyze non-personal information to:

  • Improve our website and services.
  • Understand how our services are used and how we can enhance the user experience.

Disclosure of Your Information

Third-Party Service Providers

We may share your information with third-party service providers to help us operate our business and provide services to you. These providers may include:

  • Payment processors
  • Marketing agencies
  • IT support services

Legal Compliance

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Access and Correction

You have the right to access and correct your personal information held by us. If you believe that any information we have about you is incorrect or incomplete, please contact us.

Opt-Out

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in the communications or by contacting us directly.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Cookies and Tracking Technologies

Use of Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize you and improve our services.

Types of Cookies We Use

  • Essential Cookies: Necessary for the functionality of our website.
  • Analytical Cookies: Help us analyze website traffic and improve our performance.
  • Marketing Cookies: Used to deliver personalized advertisements.

Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any external sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us:

1631 Placentia Ave STE A1, Costa Mesa, CA 92627, United States
Website: costamesawaterrestoration.com

Thank you for trusting Costa Mesa AquaTeam with your water damage restoration needs. We value your privacy and are committed to safeguarding your personal information. Your continued use of our website and services constitutes your acceptance of this Privacy Policy.